Personalized coaching
A designated Aexis contact supports you for 3 months to help your new administrator master your functional and technical environment.
Xtended Application Maintenance for IBM Planning Analytics
AEXIS AMS Xtended enhances the maintenance of IBM Planning Analytics applications, covering configuration management, model optimisation, PAW/PAFE enhancements and advanced support. Our dedicated team ensures stability, performance and long-term reliability for your IBM PA environment.
Easily maintain your applications with complete peace of mind
Aexis supports you and simplifies your life through application maintenance.
Bring added security to all the application configurations implemented in your projects. Whether corrective or evolutionary maintenance, our dedicated team meets all your needs with a range of exclusive additional services designed especially for you.
A DEDICATED EXPERT TEAM
Exclusive additional services
Delegated administration
An Aexis consultant steps in on-site if your administrator is absent (upon request)
On-call service
Extended support beyond standard business hours (upon request)
A set of essential additions for your AMS
Administrators and Key Users
Assistance from specialists who understand your environment, applications, and processes
A proactive link between the reseller and your team
Ability to take over key tasks during critical periods
Our TMA team is at your service
To quickly resolve any technical or application-related issues you may encounter.
Call us
- France : +33 1 49 04 71 72
- Belgium : +32 2 725 16 44
- Netherlands : +31 33 4321 540
Email support
- France : tmax@aexis.com
- Belgium : helpline@aexis.com
- Netherlands : helpline@aexis.com